We will be closed from 1pm on the 20th December 2024 and reopen on the 2nd January 2025. Merry Christmas and a Happy New Year!

Terms and Conditions

Important:

All patterns are reproductions, Creation Hornschuch. Vinyl Depot - The Desk (UK) Ltd does not take responsibility for variations in colour which may occur due to typographical reasons.

Order and Delivery:

All our stock items purchased on working days before 2pm are dispatched on the same day. Items available to order are dispatched within 5 days of ordering. Dispatch time depends on the manufacturer's availability. In case the item is not available to dispatch within 7 days, we will confirm the delivery date.

(please find further information under the delivery tab at the information panel)

Returns and Cancellation:

In accordance with the Distance Selling Regulations 2000 you have the right to cancel your order, up to 7 days after you have received the goods.

To cancel your order you must inform us either in writing or by email.

If goods have not been dispatched we will refund you the full invoice amount within 2 working days.

Returns will only be accepted within 30 days of receipt.

All goods must be re-packed as they were received. Refunds will be made to the payment card that was initially used to make the purchase.

Unsuccessful Deliveries:

If an order is returned to us by the courier as undelivered because customer's refusal to accept the delivery; or wrong delivery address given provided or the customer not responding to cards left by the courier requesting contact to arrange re-delivery, the charges made to us by the courier for the delivery plus return delivery (if any)  will be the responsibility of the customer. At present the charge to us for any order returned as undelivered by dpd is £13.99. The extra postage charge for re-delivery of such orders will also be the responsibility of the customer.

Environmental Friendliness:

d-c-fix self-adhesive sheets are environmentally friendly with regard to manufacture, use, and disposal. The dispersion adhesive used contains no solvents. The sheets are safe for use in children's rooms when used properly (TÜV Rheinland). d-c-fix contains no heavy metals, is non-fade according to DIN EN ISO 105-B02 and friction and abrasion-resistant according to DIN EN ISO 105-X12.

Data Protection:

We store and process customer data in accordance with the current legal requirements of data protection.

You are entitled to amend, block and delete your stored data. Please contact info@vinyldepot.co.uk,

Vinyl Depot - The Desk (UK) Ltd. Unit A5, Park Royal Industrial Centre, Eldon Way, London NW10 7QQ

Company Registration number 5724460